Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to us, information collected automatically when you use our Website, and information related to your interactions with us.

Information You Provide

When you contact us, request information, request a cybersecurity assessment, or otherwise communicate with us, we may collect information such as:

• Your name
• Business name
• Business email address
• Phone number
• Company size
• Industry
• Information about your current IT environment or IT provider
• Your stated cybersecurity concerns
• Information included in messages or forms you submit to us

Please do not submit passwords, login credentials, private keys, API keys, financial account information, Social Security numbers, or other highly sensitive information through public Website forms unless we specifically provide you with a secure and authorized method for doing so.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through standard technologies such as server logs, cookies, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website or source
• General Website usage and interaction information

We may use this information to operate, secure, maintain, and improve our Website and services.

3. How We Use Information

We may use the information we collect to:

• Respond to inquiries and requests
• Contact you regarding requested services
• Evaluate potential service engagements
• Schedule consultations or cybersecurity assessments
• Provide, maintain, and improve our services
• Communicate with you about requested services
• Improve the performance and security of our Website
• Analyze Website usage and trends
• Protect against fraud, abuse, unauthorized activity, and security threats
• Comply with applicable legal obligations
• Enforce our agreements and policies

We may also use information in an aggregated or de-identified form for business analysis and improvement.

4. Marketing Communications

If you provide us with your contact information, we may use it to communicate with you regarding our services, subject to applicable law.

You may opt out of marketing communications by following the unsubscribe instructions included in applicable communications or by contacting us at: ortextechsolutions@gmail.com.

Even if you opt out of marketing communications, we may still send you non-promotional communications related to an existing business relationship, transaction, service request, or legal obligation.

5. How We Share Information

We do not sell personal information for monetary compensation.

We may share information with third parties when reasonably necessary to operate our business or provide services, including:

• Website hosting providers
• Email providers
• Customer relationship management platforms
• Scheduling platforms
• Analytics providers
• Contractors or service providers supporting our operations
• Professional advisors, such as legal or accounting professionals

We may also disclose information:

• When required by law
• In response to valid legal processes
• To protect the rights, property, safety, or security of Ortex Tech, our clients, users, or others
• In connection with a merger, acquisition, financing, sale of assets, or similar business transaction

Third-party service providers may process information on our behalf subject to applicable contractual or legal requirements.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, understand Website usage, improve performance, and provide a better user experience.

Cookies are small data files stored on your device.

Depending on the technologies used on our Website, you may be able to manage cookies through your browser settings.

If we use advertising, analytics, or tracking technologies that require additional disclosures or consent under applicable law, we will provide appropriate notices and choices.

7. Analytics

We may use third-party analytics tools to understand how visitors use our Website.

These tools may collect information such as:

• Pages visited
• Time spent on pages
• General device and browser information
• Referring sources
• General interaction information

Analytics providers may use cookies or similar technologies.

The specific analytics providers used by our Website may change over time.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information under our control.

However, no Website, system, transmission method, or security measure can guarantee absolute security.

Accordingly, we cannot guarantee that unauthorized access, loss, misuse, alteration, or disclosure of information will never occur.

9. Cybersecurity Service Information

Because Ortex Tech provides cybersecurity-related services, clients or prospective clients may provide information relating to their technology environment.

Information collected or processed during a cybersecurity engagement may be subject to separate agreements, including applicable service agreements, statements of work, confidentiality agreements, and authorization documents.

This Website Privacy Policy does not replace the terms of those separate agreements.

You should not submit sensitive system information, credentials, private keys, passwords, API keys, or other security-sensitive information through public Website forms.

If a cybersecurity engagement requires access to sensitive information or systems, the scope of access, authorization, information handling requirements, and applicable security procedures will be addressed through appropriate agreements and authorized communication channels.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security and prevent abuse

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

11. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our Website and services are intended for business and professional use and are not directed toward children.

We do not knowingly collect personal information from children through our Website.

If you believe that a child has provided personal information to us through the Website, please contact us so we can take appropriate action.

13. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding personal information we hold about you.

These rights may include the ability to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how personal information is used or disclosed

To make a privacy-related request, contact us at: ortextechsolutions@gmail.com.

We may need to verify your identity or authority before responding to certain requests.

Your rights may vary depending on applicable law and the circumstances of your request.

14. Do Not Sell Personal Information

Ortex Tech does not sell personal information for monetary compensation.

If applicable privacy laws define "sale" or "sharing" more broadly, your rights and choices may depend on the technologies and third-party services used on our Website.

If our data practices change in a way that requires additional notices or opt-out rights, we will update this Privacy Policy and provide applicable choices.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ortex Tech

Email: ortextechsolutions@gmail.com

Website: ortextech.com